
Driving success for VodafoneZiggo
Subject: Driving success for VodafoneZiggo Sponsored by Driving success for VodafoneZiggo VodafoneZiggo, a leading Dutch telecom provider, faced significant challenges in managing voice quality and platform integration across its 4,000-agent contact center. As a joint venture of Liberty Global and Vodafone Group, the company struggled to identify and resolve audio quality issues while managing platform…